Shipping & Returns

Shipping Policy – New OldSkool Huma

Delivery Time and Shipping Method
Orders within the Netherlands are shipped via PostNL. Once your order has been processed, your package will be delivered to the address you provided within 3 to 5 business days.

Track & Trace
As soon as your order has been shipped, you will receive a track & trace code by email. This allows you to track your package from dispatch to delivery.

Shipping Costs
We charge a flat rate of €6.99 per order for shipping within the Netherlands.

Processing Time
We strive to process your order as quickly as possible. Orders placed on business days before 3:00 PM are usually processed the same day.

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Return Policy – New OldSkool Huma

Cooling-Off Period
At New OldSkool Huma, you have the right to cancel your order within 14 days of receipt without giving any reason.

Return Conditions

• The item must be undamaged, unused, and in its original condition.

• Returns should, if possible, be sent back in the original packaging.

• Always include proof of purchase (e.g. invoice or packing slip) with your return.

Return Procedure

• Register your return via email: [insert email address].

• You will receive further instructions and the return address from us.

• Send the package back within 14 days of registering the return.

• After receipt and inspection, we will refund the full purchase amount within 14 days using the same payment method.

Return Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error or defect on our part.